Privacy Policy

This Privacy Policy explains how Sanaz Hashemi processes personal data when you visit sanazhashemi.com, enroll in personal development courses, submit inquiries, or otherwise interact with the site. It also describes the main choices available to you regarding your information.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Data category

Data We Collect

We may collect identifiers such as name and contact details, account and purchase information, course enrollment records, payment-related details handled through our service providers, communications sent to us, and technical data such as device type, browser information, IP address, and usage activity on sanazhashemi.com.

The categories of data collected depend on how users interact with the site and course materials.
Collection source

How We Collect Data

We collect personal data from forms, checkout or enrollment steps, newsletter or inquiry submissions, direct correspondence, and automated technologies that record site activity, preferences, and device interactions. We may also receive limited information from service providers that support payments, analytics, or delivery of course-related services.

Some information is provided directly, while other information is created through normal website use.
Cookie type

Types of Cookies

Our site may use essential cookies to keep pages working, preference cookies to remember settings, and analytics cookies to understand how visitors use the site. Cookies may be session-based or persistent, depending on their function. Similar technologies may be used for related technical purposes.

We use cookies that support basic operation, preferences, and site measurement.
User control

Cookie Controls

You may manage cookies through your browser controls and, where available, site settings. Blocking certain cookies may affect site functions, saved preferences, or access to some features. We do not rely on cookies to collect more information than is described in this policy.

Browser settings and similar tools can be used to limit or remove cookies.

Contact Information

Privacy contact
Telephone
+852 5136 9639
Mailing address
Surrey Lane, Kowloon Tong, Kowloon Tong, Hong Kong
General contact

Use the contact details below for privacy questions, access requests, or concerns about this policy.

How We Use Data

We use personal data to provide course access, process enrollments and payments, respond to inquiries, manage accounts, send service messages, maintain site security, analyze usage, improve content and functionality, and meet legal or contractual obligations. We may also use data to prevent misuse, resolve disputes, and keep records needed for business administration.

We use information only for operational, administrative, and compliance purposes tied to the site.

Service Providers

We may share personal data with payment processors, hosting providers, analytics services, email or communication tools, and other vendors that help operate the site and deliver courses. These parties may process data on our instructions and are expected to use it only for the services they provide.

Service providers receive only the information needed to perform their assigned functions.

Legal Disclosures

We may disclose personal data to courts, regulators, law enforcement, or other public authorities when required to comply with law, respond to a lawful request, protect our rights, or address security, fraud, or safety concerns.

Legal disclosure is limited to situations where a valid obligation or lawful demand exists.
User Rights

Your Rights

Subject to legal limits, you may ask to access, correct, or delete certain personal data, or to object to or restrict some processing. Where we rely on your consent for a specific activity, you may withdraw that consent for future processing.

Available rights may vary depending on the nature of the request and applicable law.
Requests

How to Make a Request

To protect privacy and security, we may ask for information needed to confirm your identity before acting on a request. If a request cannot be fully satisfied, we will explain the reason where appropriate.

Requests are handled after reasonable verification of identity and scope.
Data Retention

Retention of Data

Retention periods depend on the type of data, the reason it was collected, and any legal, accounting, or operational need to keep it. When data is no longer required, we delete it, anonymize it, or archive it in a restricted form where appropriate.

We keep information only for as long as needed for the stated purpose or required by law.
Policy Updates

Policy Changes

If we make material changes, we will revise the policy on this page and may provide additional notice where appropriate. The updated version applies from the date it is posted unless a different effective date is stated.

We review this notice from time to time and update it when our practices or legal obligations change.